Privacy Policy
🔒 Privacy Policy
At Lucent Hive LIMITED, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on keynobleworks.com (the “Site”).
🔍 Information We Collect
When you interact with our Site, we may collect:
- Device details (IP address, browser type, time zone)
- Browsing activity (pages visited, time spent, clicks)
- Order information (name, billing/shipping address, payment details)
- Support inquiries (when you reach out to our team)
When any of this information can identify you, we call it “Personal Information.”
🚫 Children’s Privacy
Our Site is not designed for children under 13, and we do not knowingly collect data from them. If you believe a child has shared information with us, please contact us so we can delete it.
📦 How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you (updates, support, special offers)
- Protect against fraud or suspicious activity
- Improve our website, products, and services
- Send marketing content — only if you’ve chosen to receive it
👉 We never sell your data. We only share it with trusted partners who help us run our business (e.g., payment providers, shipping services, SMS platforms).
🛍️ Personalized Advertising
To make your experience more relevant, we may use tools like:
- Google Analytics (to understand website traffic)
- Cookies & pixels (to provide tailored ads)
You can opt out anytime through:
✅ Legal Basis for Processing (GDPR – EEA Customers)
If you’re in the European Economic Area, we handle your information under these lawful bases:
- Your consent
- To fulfill a contract with you
- To meet legal obligations
- For legitimate business interests (balanced with your rights)
- For reasons of public interest or vital protection
🔄 Data Retention
We keep your data only as long as needed for business or legal reasons. You can ask us to delete your information at any time (see Your Rights below).
⚖️ Your Rights
Depending on where you live, you may have rights to your data:
For EEA Residents (GDPR):
- Access, update, or correct your data
- Request deletion or restrict processing
- Data portability (move your info elsewhere)
- Object to automated decisions
For California Residents (CCPA):
- Know what data we hold
- Correct, delete, or transfer your data
- Opt out of data sharing
To exercise your rights, email us at support@lucenthive.com.
🔐 Cookies & Tracking
Cookies help us:
- Remember your preferences
- Track your shopping activity
- Deliver personalized experiences
Types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Essential | Site navigation, checkout, login |
| Analytics | Understanding traffic & behavior |
| Advertising | Personalized ads & remarketing |
| Functional | Saved settings & region |
👉 You can manage cookies in your browser settings. Disabling them may affect how the site works.
📲 SMS & Messaging
If you opt in, we may send you order updates, reminders, or offers via SMS.
Your SMS details may only be shared with delivery partners (like phone carriers) — never sold or misused.
⚙️ Automated Decisions
We don’t use automation that has a big impact on you. However, our platform may apply security filters such as:
- Blocking IPs after repeated failed payments
- Flagging suspicious card activity
🌐 International Data Transfers
Your data may be processed in Ireland and transferred to Canada or the U.S.
For more details, see Shopify’s GDPR Whitepaper.
🚫 Do Not Track
At this time, we don’t respond to “Do Not Track” browser signals, as there’s no universal standard.
🔄 Updates to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we’ll update the Effective Date and notify you when appropriate.
📩 Contact Us
Questions or requests about your privacy?
Email us anytime at support@lucenthive.com.