Freequently Asked Questions
📦 Where Your Order Ships From
We partner with trusted makers around the world — including China, India, Vietnam, and more — to bring you quality products at great prices. Every order is carefully packed and sent with reliable carriers like USPS.
⏱ Processing Your Order
The moment you place an order, you’ll get a confirmation email.
- Processing begins within 3 hours
- Usually takes 3–5 business days
- During busy seasons, it may take a couple extra days
Once your package is on its way, we’ll email you the tracking link (please allow up to 6 hours for it to update).
If your order has multiple items, they may arrive in separate packages — each with its own tracking.
🚚 Delivery Time
For most U.S. addresses (excluding non-contiguous states), delivery usually takes 14–21 business days with USPS.
Timing may vary slightly depending on your location and carrier speed.
🔁 Returns, Exchanges & Cancellations
We want you to love your purchase. If something isn’t quite right:
- Returns: Send back unused items within 14 days of delivery (shipping fees are non-refundable).
- Exchanges: Need a different size or color? No problem — we’ll gladly exchange within 14 days.
- Cancellations: Changed your mind? Cancel within 6 hours of placing your order.
Full details can be found on our [Return & Refund Policy] page.
💳 Payment Options
Shop with confidence — we accept secure payments by Visa, Mastercard, American Express, Discover, and PayPal.